Dswchairs.com offers a full 30 days return policy with no restocking fee......
How Do I Return an Item?
dswchairs.com offers a No-Risk, 30-Day 100% Satisfaction Guarantee on all our products. If for any reason you aren't completely satisfied, you can return any item in its original condition within 30 days of the date of shipment for a refund or exchange (Shipping is non-refundable, buyer is responsible arranging and paying return shipping) Most of our products are offered with free shipping, so please be aware that if you return one of these products, our actual outbound costs will still be deducted from your return refund.
All returned items must be in new/original condition in which received unless returning a damaged item.
A return authorization is required for all returns. Please contact customer care to obtain a return authorization. All shipping costs associated with returned merchandise are the responsibility of the customer unless otherwise verified with a customer representative.
If merchandise is received damaged, please notify your delivery person of the damage. They will follow the proper procedure for damaged merchandise. Shipping Carrier will not pick-up merchandise if it is not in its original packaging. If merchandise is received damaged upon delivery, customer must contact customer service within 24 hours to report damage and to receive a return authorization.